Account Deletion

Delete from the app

Android

1. Open Skrobla and sign in.
2. In the Settings tab, tap the profile card at the top (or Profile).
3. Tap Delete My Account at the bottom.
4. Type your username to confirm and tap Delete.

Web and Windows

1. Sign in to Skrobla and open ⚙ Settings at the top right.
2. Click the profile card on the left (Profile).
3. In the Delete Account section, type your username and click Permanently Delete My Account.

If you can't sign in

Reset your password with "Forgot password" on the sign-in screen using the code sent to your email (if you signed up with Google, use "Continue with Google"), then follow the steps above. If you can't access your account at all, you can send a deletion request via Ideas & Feedback in the app (the light bulb at the top, or Settings) or at privacy@skrobla.com; include the username of the account to delete.

Delete some data without deleting your account

You can delete specific data yourself in the app without deleting your account:

• Watch records: remove the watched mark on the title's page, or delete the record in Activity with Remove.
• Watchlist and lists: remove the item from the list, or delete the list in Lists.
• Ratings: remove your rating on the title's page.
• Profile photo: Settings → Profile → remove the photo.
• Ideas and votes: delete your idea with Withdraw (while it is "New"); take back a vote by tapping the same button again.
• Trakt connection: Settings → Trakt.tv → disconnect.

To have any other data deleted, write via Ideas & Feedback in the app (the light bulb at the top, or Settings) or at privacy@skrobla.com; include your username and the data you want deleted.

What is deleted?

• Your username, email address, password hash and profile photo
• Your watch history, watchlist, lists, ratings and "Recent events" list
• Your notifications, sessions and all device keys (connected phones, computers and extensions are signed out)
• Your Trakt connection and its tokens
• Your blocked sites, app version record and other account settings
• The ideas you posted on the ideas board and the votes you gave

What may remain for a while?

• Daily server backups: for at most 7 days, then removed automatically.
• Security logs (e.g. the "account deleted" event, with the username and IP address): at most the latest 5,000 entries are kept; older ones are deleted automatically.
• Messages you sent via "Report a bug": may remain, unlinked from your account (with your username removed).
• Server logs (including sign-in and detection logs): for at most 14 days, then removed automatically.

Other services and your devices

Data in the Trakt account you optionally connected belongs to Trakt; you can delete it separately on its site. Uninstalling the Skrobla app and extension from your devices also removes the settings left on them.

See the Privacy Policy for details.